The Gulliver blog questions in a recent post, “…is it true that airlines have reached the logical end-point of premium-class seat competition and are finally focused on improving their food? It’s worth considering. But the improvement in food quality that would be required to give one airline a decisive advantage over another would be staggering, and airline food has to overcome some significant structural disadvantages…”
Read the full post here: http://www.economist.com/blogs/gulliver/2013/12/airline-food
Canadian airline, WestJet, surprised 250 Calgary-bound passengers with a bounty of Christmas gifts – straight from their own wish lists.
ABC News reports, travelers at two Canadian airports who got the chance to video conference with Santa giggled as they shared their requests. Little did they know that Jolly Ol’ Saint Nick and 175 WestJet employees were listening.
After the travelers boarded their Calgary-bound flights, from Toronto and Hamilton airports, the WestJet elves got to work filling the Christmas wishes of their passengers.
Watch the video here: http://www.youtube.com/watch?v=zIEIvi2MuEk&i_cid=wj-home-rot2-you-tube-20131210
Photo credit: Amy Sancetta, AP
The Star Tribune reported that the U.S. Supreme Court heard the case Tuesday of a Twin Cities man who was stripped of his top-level Platinum Elite status in Northwest’s WorldPerks program because, the airline said, he complained too much and schemed to get bumped from flights in return for compensation.
Rabbi S. Binyomin Ginsberg, 52, of St. Louis Park, said that Northwest, which has since been absorbed by Delta Air Lines, failed to act in good faith when it barred him in 2008 from its frequent flier program and took his miles away. The airline countered that federal deregulation of the airline industry in 1978 rules out claims like Ginsberg’s.
Read the full story here: http://www.startribune.com/lifestyle/travel/234276481.html
(Yahoo! – Finance)
The Tartarsan Airlines plane crash, bound for the central city of Kazan, Russia, may have crashed due to a manual second landing attempt and pilots’ over-compensation to gain speed after a steep climb. According to an Associated Press report, the last word the pilot of the Boeing 737 uttered was “circle.” Moments later the jetliner slammed into the ground, investigators said Wednesday, killing all 50 people on board.
“The Moscow-based Interstate Aviation Committee, which investigates plane crashes across the former Soviet Union, concluded a day earlier that the crew failed to land at first attempt, began to stall in a steep climb, then overcompensated — plunging the plane into a near-vertical dive. The report was based on the data retrieved from the plane’s flight parameters recorder, which also showed that its engines and other systems were working fine until the plane hit the ground.”
Read the full story here: http://finance.yahoo.com/news/russian-crash-investigators-voice-recorder-112734426.html
(eTN Global Travel Industry News)
united mileage plus
In a November 2 post, eTN Global Travel Industry News surveyed social media buzz and travel industry forums to gauge sentiments related to recent changes to United Airlines frequent flyer program. According to eTN, effective February 1, 2014, United Airlines Mileage Plus customers traveling using award miles with partners on the Star Alliance Network will see an exponential increase in cost compared to similar awards flown only on United. First class ticket awards on partners will go up 40-80 percent and business class ticket awards on partners will go up 20-40 percent. First and business class awards flown on United (or mixed carriers where United is in premium cabin followed by partner segment in lower class). Some economy class awards will increase by 5-15 percent.
The story, spurred by a Facebook book post from a disappointed United frequent flyer, also details discussion threads from flyertalk, the largest online travel industry community, which criticize United’s disregard for its most loyal customers.
Read the full post here: http://www.eturbonews.com/39393/frequent-flyer-united-airlines-you-make-me-sick