According to numerous reports, Delta Air Lines is recovering after a massive computer system crash, which occurred at 2:30am this morning. Among the world’s largest carriers, Delta operates approximately 5,000 departures per day. Reuters reports that flights gradually began taking off again this morning, but the airline said customers should expect large-scale delays.
Southwest Airlines experienced a similar outage less than three ago, which resulted in 600-700 canceled and delayed flights.
According to Reuters, airline industry consultants say airlines face an increasing risk from computer disruptions as they automate more of their operations, distribute boarding passes on smartphones and fit their planes with Wi-Fi.
At a time when airline seats seem to have transformed into vice grips, one airplane manufacturer is bucking the trend and playing to our nation’s pervasive portliness.
According to a recent article in the Daily News, Bombardier, Inc., unveiled its new CS-100 jet at the Farnborough International Airshow. At 19-inches, the jet’s middle seats are a full inch larger than Airbus’s biggest seat.
Swiss International Air Lines will be the first airline to carry the new roomier jets starting on July 15.
Air France is anticipating its Business customers need to rest up on departure from New York-JFK airport on its night flights to Paris. Eager to offer them optimum comfort, the company is introducing its “Night Service”, only available on departure of flights AF011 (21:45) and AF009 (23:25) from New York-JFK as of April 11, 2016. Passengers may opt to enjoy the same meal in the airport lounge as the one served on board*, with the meal served at their table in a dedicated private area.
During the flight, customers can enjoy a good night’s sleep in the comfort of the Air France Business class cabin. A quiet, private cabin guarantees a peaceful night’s sleep in a seat that transforms into a lie-flat bed. Customers with a very healthy appetite can choose to eat again during the flight.
* Except for special meals that can be enjoyed on board only.
Users have an opportunity to win free roundtrip tickets to any of KLM’s destinations
KLM Royal Dutch Airlines announced last week a Facebook Messenger service for passengers, providing around the world booking, flight confirmation, boarding pass access, check-in reminders and flight status updates, right from the app. The new app pulls traveler’s information into a single place, making it easier for customers to access it anywhere. In addition, KLM will expand its customer support through Messenger by offering customers the ability to chat live with KLM staff should they need booking support or to make last-minute travel plans and adjustments. The live chat support will be available in more than 12 languages. Continue reading →
Imagine getting lost in space before you jet to your destination at Mach 4+ or scooting from NYC to Tokyo for a lunch meeting — And why not? It will only take about 30 minutes. At least that’s what one engineer promises in a recent post from USA Today “Road Warrior Voices.”
Photo credit: easyJet
While you’re zooming around the globe in Jetson style, your crew needs to be fashioned accordingly. In a Factor report, easyJet, a leading European low cost carrier, is already planning a trip down the fashion runway. Working with wearable technology trendsetters, CuteCircuit, the airline is planning crew uniforms equipped with lighting and sensors, which promise to improve comfort, safety and communications among staff and between crew and passengers.