All posts in Did you know?

“Did you know…Airline says “no” to photography on flights

by expertflyer on May 20, 2013 in Airlines, Did you know? with No comments

[Fstoppers.com & NPR]

No photography allowed signIn a recent blog post by Fstoppers.com, the issue of “unauthorized photography or video recording” is explored based on a recent NPR story about a woman who was kicked off an American Airlines flight for singing a Whitney Houston song – non-stop.  In a related video, crew members are heard telling passengers they are not allowed to film or photograph onboard the plane. Really?

The post cites American Airlines official statement: “The use of still and video cameras, film or digital, is permitted only for recording of personal events. Unauthorized photography or video recording of airline personnel, other customers, aircraft equipment or procedures is strictly prohibited.”

What do you think?  Read the full post here.

“Did you know…New JFK T4 Delta Terminal is on Preview in NYC?”

by admin on May 9, 2013 in Airlines, Did you know? with Comments Off
Delta previews new T4 terminal in NYC

Photo provided by Delta Airlines

Delta Air Lines is previewing its renovation of John F. Kennedy International Airport’s Terminal 4 (T4), part of a $1.4 billion redevelopment at JFK, with an experiential space in Manhattan called “T4X.”  The space will be open to the public, May 1-22, and showcase JFK T4’s new features, including Delta Sky Priority® check-in, the new flagship Delta Sky Club® and The Sky Deck™ at Delta Sky Club, a stylish outdoor terrace.

“T4X is a showcase of not only the investments that we have made in T4, but also represents the larger investment that Delta has made in our products and technology across the system,” said Tim Mapes, Delta’s senior vice president, Marketing.

T4X is located at 376 West Broadway and Broome, in the heart of Soho, Manhattan. The space will be open May 1- 22, Tuesdays through Sundays, and open to the public 11am – 3pm. For more information, visit www.delta.com/t4x

Don’t forget to check Delta Flight and Upgrade availability with ExpertFlyer.

“Did you know…lack of functionality remains barrier to adoption of mobile booking?”

by expertflyer on May 1, 2013 in Airlines, Did you know?, Travel Tech with 1 Comment

(Tnooz.com)

flexible flight search

Photo credit: (cc) Danny Key via Flickr

According to a report from Tnooz,  FlightView, a “day-of-travel” information service, surveyed more than 3,000 of its users and found that a lack of functionality and inferior interfaces are the main barriers to wider adoption of mobile booking.

Flexible flight search and the ability to follow and track flights are among the features mobile-centric travelers have grown accustomed to.  In an interview with Flightview CEO,  Mike Benjamin, Tnooz asked, “What are steps brands can take to improve functionality and the user experience?”

“Mobile has many limitations, like screen size and the lack of a keyboard. More than half of our survey respondents said the sheer difficulty in entering all the required information on mobile devices holds them back from making more mobile purchases.”

“For airlines, the key to driving more mobile purchases is improving the information architecture and navigation on mobile applications, such as reducing the clutter on a flight search results page and enabling the user to filter, sort, and drill into details as desired. Also, it is important to determine what information can be stored in user profiles so travelers can avoid having to re-enter information with each purchase,” says Benjamin.

Read the full article and survey at http://www.tnooz.com/2013/04/29/news/lack-of-functionality-remains-barrier-to-mobile-flight-booking-adoption/#HcyWr5jqchZ51gfk.99

“Did you know…Overseas airlines are auctioning off upgrades?”

by expertflyer on April 25, 2013 in Airlines, Business Travel, Did you know?, Travel Tech with 1 Comment

(Wall Street Journal)

plusgrade logo

Plusgrade auction technology

New York-based Plusgrade, a sophisticated software auction platform that enables airlines to offer travelers the opportunity to upgrade their travel experience, may be powering a new trend in air travel, awards and upgrades.

The Wall Street Journal reports that airlines overseas have started auctioning off upgrades, with travelers in economy or premium-economy cabins bidding against each other for seats that offer better space, food, service and sleep.  Plusgrade’s chief executive, Ken Harris, stated in an interview with WSJ that the auction technology may be coming to the U.S. soon.

Read the full WSJ article here.

“Did you know…Travelers are frustrated over furlough-caused flight delays?”

by expertflyer on April 24, 2013 in Airlines, Did you know?, News & Press with Comments Off

(USA Today – Today in the Sky)

long airport lines

Photo: (cc) orijinal via flickr

In an attempt to cut $637 million from its budget, the Federal Aviation Administration (FAA) is furloughing workers, including an estimated 13,000 air traffic controllers.

According to USA Today, the FAA’s plan to furlough 47,000 will result in $200 million in cuts.  Travelers are not feeling the love according to the report, travelers are increasingly complaining about spending hours at airport gates or on tarmacs as flight delays continue for a third straight weekday with fewer air-traffic controllers on the job.  Read the entire article on USAToday.com.

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