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Announcing the ExpertFlyer Seat Alerts Free App for iPhone/iPad

If you’re like most consumers and business professionals today, you are always on the go and rely on your iPhone and iPad to keep up with emails, news, weather, and probably your travel itinerary.  While thousands of travelers have used ExpertFlyer‘s award-winning Seat Alerts feature to get them out of the middle seat or closer to the front of the plane, not everyone has access to a desktop, laptop, or Internet service all the time.

Seat Alerts App - Home Screen

Seat Alerts App - Home Screen

Introducing the Seat Alerts iPhone/iPad app from ExpertFlyer.  Now, setting a Seat Alert can be quickly and easily handled from anywhere you and your iOS device go…which is probably everywhere.

Simply go to the App Store app on your iPhone or iPad, and search for “ExpertFlyer” or “Seat Alerts.”  Download the app when prompted and you are ready to set an alert.

Click “Create Seat Alert” and enter information about the flight for which you are interested in finding a new seat assignment (Flight number, date, airline, etc.).  The seat map (pictured below “a”) for your flight will appear.  Simply select the type of seat you want (any aisle, any window) or advanced options, such as any exit row, any two seats together or specific seats (advanced options require a fee of $0.99 for Free users).

At anytime, you can click on a seat in the seat map to see ratings from  SeatGuru by TripAdvisor. The pop up (pictured below “b”) will describe the amenities (or downside) to a specific seat selection. Once you are satisfied with your selection, “Save” the alert.

When ExpertFlyer finds a seat based on your criteria, you will receive a notification alert directly to your iPhone or iPad (pictured below “c”), as well as an email, distributed to your choice of up to three email addresses.  Simply access your airline itinerary and select your new seat, which you will now see is available, or contact your carrier by phone and ask an agent to kindly move you.

For existing ExpertFlyer users that have already created Seat Alerts, just download and login to the app with your existing account on your iOS devices to register them for push notification alerts.

If you have an iPhone or iPad and you fly at least once a year, you need to have this app!  Read more about ExpertFlyer and the original Seat Alerts feature in our One-on-One with President and Co-founder, Chris Lopinto.

Seat maps

Seat Maps (image a); click to enlarge

Seat Alert App with Seat Guru Pop-up

Seat Alerts App with Seat Guru Pop-up (image b); click to enlarge

Seat Alerts Push Notification

Seat Alerts Push Notification (image c); click to enlarge

New Feature: Paid Seats on ExpertFlyer Seat Maps

Today we’re announcing that ExpertFlyer now has a “Paid Seats” designation in it’s Seat Maps. This designation will be used for any seat that is marked as a seat where a traveler would have to pay to reserve it by the airline.

Since airlines can also mark such seats as free for elite frequent flyers as well as Paid, a second seat designation, Paid & Premium, as also been added. When you see this icon on a seat it means that the seat can be reserved by an elite frequent flyer, or by paying. ExpertFlyer previously shows these seats as Premium Only.

For Seat Alerts®, the “Paid & Premium” seat will be treated the same as a Premium Only seat. Paid seats will be treated as not available.  We hope you find this addition to ExpertFlyer helpful as the busy holiday travel season approaches!Paid Seat on Seat Map

Improved Flight Alerts and other Enhancements

Today we are excited to announce several new features and improvements to ExpertFlyer:

“Less Than” Flight Alerts

  • In addition to Flight Alerts that let you know when an award/upgrade/fare class is at least a certain value, now you can set an alert to notify you when inventory drops below a certain value.
  • By selecting the “Less Than” option when creating the alert, ExpertFlyer will alert you when the inventory starts to drop, allowing you to take advantage of inventory that is becoming low, but before it disappears.

Multiple Seasonality date ranges for fares

  • For Fare Information searches using the “Show Fares for All Travel Dates” option, where applicable, if a fare has multiple published seasonality dates, they will now all be shown.

Travel Information Additions – MCT, MPM & Connecting Cities
The following searches have been added to the Travel Information search page:

  • Minimum Connect Times – with the ability to specify incoming/outgoing airlines and the connection type.
  • Maximum Permitted Mileage – that shows not only MPM but has a dedicated Calculated Sector Mileage response as well.
  • Connecting Cities – shows all predetermined connecting cities for the specified city pair.

Booking Class Search

  • Along with Fare Rules and Routing Rules, the Fare Information results page now has a Booking Class look-up tool.
  • This will allow you to determine the required booking classes for the fare and any specific exceptions.
  • You can also specify a secondary airline to show booking class information for segments flown by carriers other than the fare owner.

Extended Information/Comments for all airlines in Flight Status

  • There is now a “View Additional Comments” link at the bottom of every Flight Status result. Clicking it will get the raw airline comments for the flight for most airlines.
  • For example:
    Results from ExpertFlyer.com
    Flight Status Search:

    Departing on 06/02/11
    Flying US flight 1
    Flight Status Depart Location Depart Date Arrive Location Arrive Date
    US 1 Landed PHX
    Term: 4
    Gate: B12
    Scheduled: 06/02/11 7:45 AM
    Estimated: 06/02/11 7:45 AM
    Actual: 06/02/11 7:43 AM
    ORD
    Term: 2
    Gate: F8
    Scheduled: 06/02/11 1:07 PM
    Estimated: 06/02/11 12:54 PM
    Actual: 06/02/11 12:55 PM
    Comments: 0001/02JUN
    P PHX/OUT 743A E00:02
    P PHX/OFF 756A
    P ORD/ON 1247P
    P ORD/IN 1255P E00:12

    SKED PHX ORIG 745A GTD B12 SHIP 644
    ORD 107P TERM GTA F8

Ability to easily copy and share results

  • As seen above, you can now click on the “Share Results” link at the top of every response page which will let you easily copy and share ExpertFlyer results in a nicely formatted way.
  • Results can be exported in Text, HTML, CSV, or BB Code formats and either copied to your clipboard or saved to a file.

KLM Awards and Upgrades
The following award and upgrade classes for KLM are now available on ExpertFlyer:

  • O – Business – Classic Award & Upgrade
  • C - Business – Flex Award for Elites
  • B - Economy – Flex Award

Click here for the full list of airlines supported for Award & Upgrade searching.

We hope that you find these new features helpful in your travel planning. Feel free to follow us on Twitter or Facebook for daily news and updates.

New Mobile Site and Other Enhancements

Today we’re releasing the much awaited improvement to the Mobile Edition of ExpertFlyer. We have reworked the mobile site to be much more touch device friendly with an enhanced user experience. Now when you browse to the ExpertFlyer mobile site (m.expertflyer.com) on any iPhone, iPod, Andriod, PalmOS, Windows Phone 7, or recent BlackBerry device, the newer version of the mobile site will automatically appear. (Click on the image for a larger version)

We have leveraged the full power of these modern devices to create an enhanced experience, now the most powerful tool for frequent flyers is even easier to use on the go. For older and non-touch capable devices, the original mobile site will still be used.

(Click on the image for a larger version)

 

We have also made other recent additions to ExpertFlyer:

Flight Availability Point of Sale:

  • Users now have the option of a UK Point of Sale for the Flight Availability search. If you click the Show Advanced Options button at the top of the search page, then a Point of Sale option box will become visible at the bottom of the search form where you can select from either a USA or UK point of sale.
  • Any Flight Alert that is subsequently created from a Flight Availability search that used the UK Point of Sale will itself be checked using the UK Point of Sale.

Fare Information:

  • The Fare Information search now has a Passenger Type option which allows you to see, in addition to regular Adult fares, these additional types of fares:
    • Senior
    • Military
    • Government
    • Student
    • Youth
  • For Fare Information searches that include Surcharges (fuel or otherwise) in the price of the fare, there is now a View Fares Without Surcharges option that will allow you to see the base fare without any Surcharges applied. This simplifies fare comparisons across airlines.

Seat Alerts® – Be alerted when the seat you want becomes available

Today ExpertFlyer is proud to announce the release of our newest tool in our toolbox – Seat Alerts®.  A complimentary feature to our existing Flight Alerts and Seat Maps features, Seat Alerts allows you to be notified if a currently occupied seat on your flight that you wish you were sitting in becomes available.

Some common situations where a Seat Alert could save the day:

  • Families wanting to sit together but lacking enough free seats near each other.
  • The specific seat you want/like isn’t currently available. Very useful in business or first cabins on long haul flights (sleeper seats that face certain ways, etc)
  • If you’re stuck in a middle seat and want an aisle and/or window seat. Just click the Any Window or Any Aisle buttons.
  • All seats are reserved but you have a ticket because the flight is oversold, if a seat opens up, you want to get it ASAP.
  • You’re flying in coach but want to sit in an exit row seat (for the extra legroom), but none are currently available. You can set a Seat Alert to be notified if an exit row seat becomes available

To create a Seat Alert, just view the Seat Map for your flight as usual, then click on the Create Seat Alert button next to it.  For example:

In this example, there are no window seats available so we can click on the “Any Window Seat” option and Seat Alerts will check for any open window seat. Also we have clicked on 3 other seats we want to be alerted about.  Just click Save and Seat Alerts takes care of the rest. Seat Alerts are supported on the 85 airlines we currently support Seat Maps for.

We also have an option that allows you to tell Seat Alerts if a seat designated as Premium Only can satisfy the alert.  Since not everyone can reserve a seat designated for flyers with elite frequent flyer status, Seat Alerts can be told to ignore them.

Just like our existing Flight Alerts service (which checks for available award/upgrade inventory), Seat Alerts helps to take some of the pain out of the travel planning process. Enjoy!

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