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ExpertFlyer.com Announces Addition of US Airways Award and Upgrade Inventory for Customer Access

Addition of US Airways Flights Complements Existing American Airlines Operated Award / Upgrades on ExpertFlyer 

us airways

 

 

 

 

 

 

 

 

 

NEW YORK – September 17, 2014 – ExpertFlyer.com®, the premier online air travel information tool for business travelers and frequent flyers, announced today that US Airways will provide ExpertFlyer with access to its award and upgrade inventory effective immediately.  The addition of awards and upgrades from US Airways operated flights will complement the existing American Airlines operated award/upgrade data currently available to subscribers of ExpertFlyer, allowing travelers to create flight alerts for awards and upgrades with US Airways the same way they currently conduct searches with American.  ExpertFlyer’s goal is to provide convenience and value to its customers and has found more than 190,000 award and upgrade tickets for its customers since 2006.

“Our partnership with American has been beneficial to the airline, ExpertFlyer, and most importantly, our customers,” said Chris Lopinto, president and co-founder of ExpertFlyer.com.  “Our goal is provide our customers with important and oftentimes hard to find information all in one place.”

“We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights,” said Cory Garner, American’s managing director – distribution.  “This agreement provides another step toward a more seamless customer experience during the integration of our two airlines.”

The Awards & Upgrades feature of ExpertFlyer is the easiest way to find an award ticket or upgrade.  Simply enter the airline(s) you want to fly, the destination, the date(s), and search.  ExpertFlyer will show you in real-time the number of award tickets and/or upgrades available based on your query.  If you must take a particular flight where no upgrades are available, users can create a flight alert for as many as 30 different flights at one time.  If an award ticket or upgrade is found, ExpertFlyer will send instant notification.

About ExpertFlyer.com

Each month, ExpertFlyer’s One-on-One blog goes face-to-face with the travel industry’s leading decision makers to discuss and address topics relevant to many of today’s business and frequent travelers.

ExpertFlyer.com was conceived and created by an eclectic team consisting of a veteran elite tier frequent flyer, an airline captain and corporate travel manager, and information technology professionals to deliver a 24/7 real time powerful air travel information service.  The company provides its subscribers and corporate travel managers alike with a complete, concise and efficient way to access the ever-changing details of worldwide air travel information.  For more information, please visit expertflyer.com.

Stuck in the middle seat again?  Download the free Seat Alerts app from ExpertFlyer and get the window or aisle seat without hassle or frustration.

 

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“Did you know…Futuristic aircraft could use body heat to power aircraft systems?”

(CNN Special: 100 Years of Commercial Aviation)

We have traveled by air since 1914 — One hundred years of commercial flight.  With all that experience and new technology under our belt, what will aviation advancements bring to the air travel experience over the next century?

100 years of commercial aviation

CNN – 100 Years of Commercial Aviation

In a special week long series, CNN.com looks at possible futuristic enhancements and breakthrough fuel-saving solutions to get us off the ground in the 21st century.

According to the CNN post, Airbus’ vision of the future can be seen through its concept plane design, which includes an “eco-climb” feature, where take off is assisted by propelled acceleration for a steeper climb, so that planes reach efficient cruise altitudes sooner. “In the concept cabin, seats will use body heat to power aircraft systems such as holographic pop-up pods, while a futuristic cabin membrane can become transparent to give passengers open panoramic views.”

Read the full story here.

 

“Did you know…travel industry praises decision to scrap fee hike?”

(USA Today)

international airline ticketVoices of pilots and consumer groups gave sway against taxing airlines on international arrivals as additional fees have been dropped from a recently approved spending bill.  USA Today reports, “Immigration inspection user fees had been poised to rise from $7 to $9 on each ticket under the Senate version of the legislation. But the final compromise dropped the fee, which would have raised $185 million per year.”

Read the full story here: http://ht.ly/sCVEP

“Did you know…Passenger lands plane after pilot collapses?”

(NBC News)

Cessna 172

Cessna 172

A passenger aboard a four-seater Cessna 172 had to assume the role of pilot after the aircraft’s real pilot passed out and died at the controls.  According to an NBC News report, flight instructors in Britain coached the passenger over the radio how to land the plane.

“Rory Murray, one of two instructors who guided the four-seater Cessna 172 onto the ground on Tuesday, told the BBC that the passenger had done a ‘remarkable job’.”

The passenger is thought to have had some previous flying experience, but he had never landed an aircraft before the incident on Tuesday evening, according to reports. The pilot was pronounced dead late Tuesday, a police spokeswoman confirmed to NBC News.

Read the full story: http://worldnews.nbcnews.com/_news/2013/10/09/20880468-flying-blind-passenger-lands-plane-after-pilot-collapses-at-controls?lite=

News: ExpertFlyer’s Award-Winning Seat Alerts Red App Now Available To All Sabre-Connected Travel Agencies

Seat Alerts Red App

 

 

Seat Alerts Red App

Seat Alerts Red App

Integration Into GDS Platform or Existing TMC Services Helps Agencies Find Preferred Seats for Customers While Addressing Biggest Complaint Among Business Travelers

After beta testing with several travel agencies, ExpertFlyer.com has announced that Seat Alerts, its award-winning app that automatically searches for better airline seats, is now available as a Sabre Red Workspace app for Travel Management Companies (TMC). Selected as a runner-up in this year’s Sabre Red Appy awards, Seat Alerts can now be integrated directly into the GDS platform, via Sabre Red Workspace, or through an API for larger agencies that want to integrate the app directly into their custom backend solutions. For the first time, agents have a way to be notified when the best seat becomes available, helping them deliver a new, and outstanding level of personal service to their customers. Agencies can download ExpertFlyer’s Seat Alerts Red app from the Sabre Red App Centre.

The Seat Alerts App is based on the company’s highly-acclaimed travel feature that helps passengers move out of undesirable seat assignments, such as the dreaded middle seat, by notifying them when a preferred seat (aisle, window, etc.) becomes available on their flight. Now, ExpertFlyer is bringing this tool directly to the agent desktop via the Red App Centre. With Seat Alerts, agents have an opportunity to secure a better seat for their travelers in an integrated, easy-to-use way and generate a new revenue stream and provide an invaluable service to clients. In addition, purchasing a premium seat assignment upfront is no longer required now that there is a proactive solution that works to get travelers into a better seat, without having to pay a fee to airlines. Agents will be able to integrate Seat Alerts into their usual workflow with flight-specific options since a traveler’s “favorite seat” may not be the same for every flight, airline or equipment type.

Seat Alerts Provides TMCs with a Competitive Advantage over Online Booking

Several TMC’s participated in the beta period and expressed the impact the new app will have on their overall workflow and the additional service it allows them to offer customers.

“The Seat Alerts app has greatly increased our success rate in finding better seats while at the same time saving us many hours of work at an affordable rate,” explains Alex Irmberg, CEO at Travelbusiness, Inc. a TMC that specializes in executive travel for life science companies and their financial partners. “We had previously been using the ExpertFlyer website for seat alerts so we are excited to have the same reliable technology integrated into Sabre Red.”

Paull Travel, a full service agency based in Edmonton, Alberta, had a similar experience with integrating Seat Alerts into its system workflow. “Seat Alerts has been a great feature for both corporate and leisure bookings,” explains Lesley Paull, founder and general manager at Paull Travel. “Seat Alerts reduces the time it was taking us to constantly check availability for specific seat types. It just lets us know when it’s available. It’s a huge timesaver.”

“Seating is one of the biggest complaints of business travelers today,” says Chris Lopinto, president and co-founder of ExpertFlyer.com. “Seat Alerts gives TMCs a tool to enhance the traveler experience by proactively looking for a better seat, without wasting valuable agent time or resources, while helping to eliminate a major anxiety point with air travel today.”

Seat Alerts is currently available to ExpertFlyer.com subscribers as an online feature and can create virtually unlimited Seat Alerts as part of their subscription. In addition, a free Seat Alerts account can be created at ExpertFlyer.com by anyone who travels and will allow travelers to maintain one active Seat Alert at a time, at no cost.

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