In this month’s One-on-One blog, ExpertFlyer talks with Markus Ruediger, Director of Media Relations at Star Alliance, about the global reach and perks that airline alliances, such as Star Alliance, bring to air travelers.
With 27 participating air carriers, the Star Alliance Network brings together networks, lounge access, check-in services, ticketing and dozens of other services to improve the travel experience for customers, wherever they are in the world.
Star Alliance member airlines fly to more destinations than any other airline alliance in the world – which means easier travel and quicker connections. Airline members are conveniently located closer together in airports and “connection teams” are installed for faster transfers and smooth traveling. Common airport facilities, coordinating schedules and a range of new technologies are frequently shared among Alliance members..
“Alliances in the travel industry will continue to exist for the simple reason that no single airline or entity could possibly offer the expanded benefits enjoyed through a network.”
— Markus Ruediger, Director Media Relations, Star Alliance
What are some of the recent changes/improvements that have occurred within the Star Alliance and what distinct value does the network bring to travelers as compared to oneworld and SkyTeam?
2014 saw a variety of developments at Star Alliance. In terms of network, we welcomed Air India in July, improving access to one of the fastest growing aviation markets in the world.
The highlight of this year was no doubt the completion of a major airport infrastructure, London Heathrow’s Terminal 2 – the Queen’s Terminal – our new home at Britain’s premier hub. The combination of a state-of-the art terminal and having all member carriers located in the same building, has vastly improved our customer proposition.
During the course of this year we also made further investments in our Star Alliance branded lounges. The Paris – CDG lounge was refurbished and in addition to providing more space, it now sports many of our new design features, while having a Parisian flair. At Sao Paulo Guarulhos Airport we opened a new lounge which was designed by Brazilian architects and features mainly materials from Brazil. Continue reading →