All posts in Business Travel

What are your biggest pre-flight air travel pet peeves?

bored at the airport

Photo: (cc) TheeErin http://ht.ly/Mbv4u

ExpertFlyer has teamed up with Frequent Business Traveler Magazine and FlyerTalk, the largest travel expert community, to find out what peeves you the most about air travel — even before you get on the plane.  From baggage fees to boarding botch-ups, we want to know what gets your dander up!

Please click here to participate in the survey.  We look forward to sharing the results in an infographic in the coming month.

Frequent Business Traveler Trends for 2015

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

The ups and downs of business travelers carry important weight and vast economic impact in the US.  According to a research report published in 2013 by the U.S. Travel Association with research conducted by Oxford Economics, business travel spending by U.S. companies in 2012 generated an estimated $524 billion in business sales, supporting 3.7 million jobs with an annual payroll of $152 billion.

We recently interviewed Jonathan Spira, editorial director at Frequent Business Traveler Magazine and senior managing director at research firm, Accura Media Group, regarding his firm’s 2015  Frequent Business Traveler research report.

Among the key highlights of the report, almost half of business travelers surveyed said they plan on taking more trips in 2015 as compared to 2014, while a similar number said they anticipate taking more trips in 2015 than they did two years ago in 2013.

This translates into a rather significant increase given a business traveler population in the United States that takes over 450 million domestic trips a year.

Spira’s report concludes that loyalty to both airlines and hotels remains largely unchanged over the past three years. In the most recent survey, 75.3% of travelers say they prefer to stay at a particular brand of hotel, an increase of 2.7 percentage points over last year. The number of travelers who prefer to fly with a particular airline or alliance, 92%, remains statistically unchanged over the course of the survey.

Frequent travelers are avid users of technology. Nine out of ten report doing all of the following over a twelve-month period:

  • Researched information about flights
  • Researched information about hotels
  • Made a flight reservation
  • Made a hotel reservation
  • Checked a flight’s status

Working with popular online travel community, FlyerTalk, more than 1,700 business travelers participated in the study. The outcomes suggest  a significant turning point for business travelers, as well as the travel industry. Change is prevalent, from airline mergers to significant changes in airline and hotel loyalty programs, to new imperatives for amenities and services that the business traveler demands.

A complete copy of the 40-page report, 2015 Frequent Business Traveler Business Travel Outlook Report, is available online here.

 

“Did you know…Air Travel Trends for 2015

(USA Today)

2015 travel trends

 

 

 

 

 

 

Expedia and the Airlines Reporting Corporation (ARC) released a joint comprehensive review of air travel data, and a look at what it might mean for travelers, airlines, and more in 2015.

USA Today recently summarized much of the more pointed highlights of the report – answering questions that are top of mind among frequent flyers, such as: Will airfares go up – or down – in 2015? Is there a “best” day to find low fares? And when should you take that trip to Europe?

Read the full article here: http://ht.ly/GIexr.

 

One-on-One with Markus Ruediger, Star Alliance, Media Relations Director

Mark Ruediger, media relations director, star allianceIn this month’s One-on-One blog, ExpertFlyer talks with Markus Ruediger, Director of Media Relations at Star Alliance, about the global reach and perks that airline alliances, such as Star Alliance, bring to air travelers.

With 27 participating air carriers, the Star Alliance Network brings together networks, lounge access, check-in services, ticketing and dozens of other services to improve the travel experience for customers, wherever they are in the world.

Star Alliance member airlines fly to more destinations than any other airline alliance in the world – which means easier travel and quicker connections. Airline members are conveniently located closer together in airports and “connection teams” are installed for faster transfers and smooth traveling. Common airport facilities, coordinating schedules and a range of new technologies are frequently shared among Alliance members..

“Alliances in the travel industry will continue to exist for the simple reason that no single airline or entity could possibly offer the expanded benefits enjoyed through a network.”

— Markus Ruediger, Director Media Relations, Star Alliance

What are some of the recent changes/improvements that have occurred within the Star Alliance and what distinct value does the network bring to travelers as compared to oneworld and SkyTeam?

2014 saw a variety of developments at Star Alliance. In terms of network, we welcomed Air India in July, improving access to one of the fastest growing aviation markets in the world.

The highlight of this year was no doubt the completion of a major airport infrastructure, London Heathrow’s Terminal 2 – the Queen’s Terminal – our new home at Britain’s premier hub.  The combination of a state-of-the art terminal and having all member carriers located in the same building, has vastly improved our customer proposition.

During the course of this year we also made further investments in our Star Alliance branded lounges. The Paris – CDG lounge was refurbished and in addition to providing more space, it now sports many of our new design features, while having a Parisian flair. At Sao Paulo Guarulhos Airport we opened a new lounge which was designed by Brazilian architects and features mainly materials from Brazil. Continue reading →

“Did you know…American offers bonus miles for premium travel?”

(Via BusinessTraveller)

American Airlines recently announced a new year-long promotion in which premium travelers will earn bonus rewards as part of the company’s AAdvantage and US Airways Dividend Miles programs.

first class air travel

According to a report from BusinessTraveller.com, in 2015, American Airlines will reconfigure its frequent flyer program to reward members travelling in first and business class.

The promotion will see AAdvantage and US Airways Dividend Miles members earn miles based on a combination of distance flown, the fare purchased and elite status level. This is the first time that American has taken ticket price into consideration and hasn’t awarded miles based solely on distance flown.

Read the full article here:

http://www.businesstraveller.com/news/101150/american-offers-bonus-miles-for-premium-travel