All posts in Airlines

Biometrics Technology Promises to End Long Lines at the Airport and Increase Personalization

This month’s One-on-One features an interview with Joey Pritikin,VP of Marketing and Product Management at Tascent, a leading maker of biometrics technology. Pritikin discusses the company’s recently published whitepaper, “A New Golden Age for Air Travel,” which, in part, details how iris recognition and other biometrics can expedite security checkpoints and make flying an enjoyable and personalized experience again.

Tascent recently published a white paper that explores the potential of biometrics technology as a way for the airline industry to make air travel enjoyable again. What exactly is biometrics technology?
Biometrics is the use of unique human characteristics to establish and verify individual identity. Typical biometric modalities include fingerprint, face, voice, and iris recognition, each of which has its own benefits. As consumers, with the introduction of Touch ID on the iPhone and a variety of other emerging technologies, we are becoming familiar with the way biometrics can provide enhanced convenience for access control or mCommerce. We see this as a watershed moment for the biometrics industry, to be followed by increasing use of varying biometric modalities in ways that increase efficiency, personalization, and security. Tascent, with many of our industry peers, sees iris recognition in particular as an ideal biometric for many applications as it is very fast, accurate, stable, and non-invasive. When implemented in the right way, it can also be very intuitive and well suited to a wide variety of commercial applications. Continue reading →

“Did you know…Air France’s New ‘Night Service’ Means Eating Doesn’t have to Disturb Sleeping from JFK to Paris?”

Air France Night ServiceAir France is anticipating its Business customers need to rest  up on departure from New York-JFK airport on its night flights to Paris. Eager to offer them optimum comfort, the company is introducing its “Night Service”, only available on departure of flights AF011 (21:45) and AF009 (23:25) from New York-JFK as of April 11, 2016. Passengers may opt to enjoy the same meal in the airport lounge as the one served on board*, with the meal served at their table in a dedicated private area.

During the flight, customers can enjoy a good night’s sleep in the comfort of the Air France Business class cabin. A quiet, private cabin guarantees a peaceful night’s sleep in a seat that transforms into a lie-flat bed. Customers with a very healthy appetite can choose to eat again during the flight.

* Except for special meals that can be enjoyed on board only.

“Did you know…KLM is 1st global airline to launch Facebook Messenger service?”

Users have an opportunity to win free roundtrip tickets to any of KLM’s destinations

KLM on FB MessengerKLM Royal Dutch Airlines announced last week a Facebook Messenger service for passengers, providing around the world booking, flight confirmation, boarding pass access, check-in reminders and flight status updates, right from the app. The new app pulls traveler’s information into a single place, making it easier for customers to access it anywhere. In addition, KLM will expand its customer support through Messenger by offering customers the ability to chat live with KLM staff should they need booking support or to make last-minute travel plans and adjustments. The live chat support will be available in more than 12 languages. Continue reading →

ExpertFlyer Top Tweets

ExpertFlyer Top TweetsRecent tweets from @ExpertFlyer that have people talking

– All three of ANA’s ‘Star Wars’ jets are now flying paying passengers 
– Volcano ash cloud disrupts flights over Alaska
– REPORT: Virgin America Gets Takeover Bids from JetBlue and Alaska Airlines
– Airline pilot arrested, charged with running brothels 
– Denver airport: Arrive early after first closure in a decade 
– Fliers see bigger security presence at U.S. airports 
– American tweaks bag allowance on premium tickets

7-Point Credit Card Cheat Sheet for Improving the Value and Benefits of Frequent Flyer Rewards

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

travel credit cards

Understanding how to save money on everyday items and activities is something we can all take advantage of throughout the year, but many of us will be planning summer vacations and other trips that will require an airplane to get there. With airline tickets increasing in price and frequent flyer miles now being awarded based on the price of a ticket rather than the distance traveled, it becomes difficult to determine how to best use the award miles we have, understand when to use them (or if we should use them), and which credit cards provide the best value for accumulating reward points or cash back.

To help unravel the do’s and don’ts on this matter, we teamed up with Jason Steele, credit card rewards expert, to provide a 7-point cheat-sheet for travelers to easily determine when to use their miles, how to accumulate additional miles faster, and the ideal ways to find the best price on airline tickets if it makes more sense to buy your ticket with money rather than points:

Continue reading →