All posts in Airlines

“Did you know…Delta slowly resumes flights after major computer crash?”

delta resumes flights after computer outage

According to numerous reports, Delta Air Lines is recovering after a massive computer system crash, which occurred at 2:30am this morning.  Among the world’s largest carriers, Delta operates approximately 5,000 departures per day. Reuters reports that flights gradually began taking off again this morning, but the airline said customers should expect large-scale delays.

Southwest Airlines experienced a similar outage less than three ago, which resulted in 600-700 canceled and delayed flights.

According to Reuters, airline industry consultants say airlines face an increasing risk from computer disruptions as they automate more of their operations, distribute boarding passes on smartphones and fit their planes with Wi-Fi.

 

 

 

Brexit and Terror Impact Travel Plans to US and Europe

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

American Airlines President Scott Kirby told USA Today that revenue on seat-capacity available to Europe dropped 6% during April, May and June, compared to a year earlier. A double-digit decline Europe is expected in the third quarter, he added.

Brexit

According to a Wall Street Journal report, “A confluence of negative factors is buffeting Europe’s tourism business. Travelers appear more cautious following a spate of attacks—most recently in Munich and in Nice, France. Economic growth in many European countries is weak, straining some consumers’ pocketbooks. And the British pound is down 8.6% against the euro since the Brexit vote—boosting costs for the bloc’s single largest source of international tourists after Germany.”

In a related story from nsight, demand for US travel from the UK is down nearly 18% YOY. And it’s not limited to Great Britain:

  • France demand to the US for the summer is down with the biggest drop in July (-13.2%) and August and September down less than 5%.
  • Germany demand increased for July (+10.8%) and then dropped moderately YOY for August (-7.5%) and September (-8.5%).

“Did you know…Bombardier Boasts the Widest Middle Seat in the Business?”

At a time when airline seats seem to have transformed into vice grips, one airplane manufacturer is bucking the trend and playing to our nation’s pervasive portliness.

Bombardier CS100

According to a recent article in the Daily News, Bombardier, Inc., unveiled its new CS-100 jet at the Farnborough International Airshow. At 19-inches, the jet’s middle seats are a full inch larger than Airbus’s biggest seat.

Swiss International Air Lines will be the first airline to carry the new roomier jets starting on July 15.

2nd Annual Summer Travel Survey Reveals Thoughts About Travel Safety, Rewards Programs, and How Airlines Can Keep Customers

Travel experts weigh in on results adding commentary about purchasing habits, security / privacy issues and Facebook’s edge as the preferred way for travelers to share their travel experiences

With families in the thick of planning their summer vacations, ExpertFlyer.com is releasing results from its second annual travel survey. The data reveals, not surprisingly, that the majority (81%) of travelers believe taking a vacation is very important, citing exposure to beauty, culture and new people as the biggest benefit, followed by increased energy, excitement and stress relief.  The survey also discovered that despite vast technological leaps and the convenience of online search and booking, planning a vacation is still a time-consuming proposition with 51% of those polled saying they spend a minimum of 2-3 hours over multiple days hunting down airfare deals and nearly a one-third spending in excess of 4 hours over multiple days. The overwhelming majority (79%) also said they would relinquish some privacy issues to expedite security checkpoints and voiced what they want airlines to do to maintain their loyalty.

WATCH: ExpertFlyer Co-founder and President Chris Lopinto comments on trends emerging from latest survey

ExpertFlyer conducted the survey with more than 1,200* consumer-based travelers subscribing to its free Seat Alerts app to determine their favorite destinations, airlines and award programs, how they pay for travel, and how they communicate with the world while on vacation and more.  The illuminating results are illustrated in the survey’s infographic. Continue reading →

Would you pay $35K for 1 year of unlimited biz class flights from NY to London or Paris?

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

La Compagnie airline

French boutique air carrier, La Compagnie, is betting frequent international business travelers will.  While the most airborne corporate flyers may scoop up these unlimited passes as the deal of the century,  others may be better off scouring for more traditional deals.

According to a CNBC report, the airline is looking to collect $350,000 in revenue on the idea that $673 a week is a great deal for New York-area travelers making numerous round-trip flights to London or Paris, which can easily cost in the thousands of dollars.

As part of the CNBC interview, La Compagnie CEO, Frantz Yvelin said $35,000 for unlimited travel is an offer too good for some frequent flyers to pass up.

“The demand is there,” he said. “When we started our load factor [the percentage of seats filled on a plane] was 30 percent. These days we are oscillating between 70 percent and 90 percent load factor.”

Read the full story and watch the video interview here.