Frequent flying execs share their tips for better air travel

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

When you’re up in the air a couple of times a month or more on business, you learn a thing or two about working the airline system and appreciating the differences between real value and service vs. marketing spin.  In this Hot Topics series, ExpertFlyer interviews top tier status frequent flyer business executives and entrepreneurs to learn what they value, what they’d like to change about air travel, and which habits and tips have made flying a better experience.

jennifer flowers frequent flyer

Frequent Business Traveler: Jennifer Flowers, founder & CEO, Accreditation Guru, Inc.

Meet Jennifer Flowers, founder & CEO of Accreditation Guru, Inc., an accreditation consultancy that works with non-profits across the country.

How often do you fly and which frequent flyer program are you a member of?

I fly an average of twice per month, which has helped me earn status as a Delta SkyMiles Platinum Medallion member. I used to be a member of American, US Airways, and Delta, but a few years ago I decided to fly Delta exclusively because of their superior service and to be able to consolidate my frequent flyer miles.

What are your frequent flyer ninja moves for enjoying as many perks via the airlines as possible?

I will look at the seat map before purchasing a ticket to see if there appear to be enough first class seats available for an upgrade to come through. As I have three local airports to choose from (NY metro area), the likelihood of an upgrade may affect which flight and airport I select.

I have both business and personal Delta American Express cards in order to maximize miles earned. Also, because of the amount of travel and other business expenses that are charged against my Delta AmEx, I am able to earn a Medallion Qualification Dollars (MQDs) Waiver (MQDs are a way for Delta to ensure that Elite members have spent a minimum amount of money with the airline, as well as flying a certain number of miles or segments).

I joined the Delta Sky Club as a way to enjoy the amenities offered (wifi, food and drink selections, comfortable waiting areas, etc.) and ease the stress of frequent travel. In the past year, I visited Delta Sky Clubs around the country at least 35 times. With the discounted rate of $29 access pass that is available through my Platinum Delta AmEx card (as opposed to $59 regular price of a single visit pass), my annual pass has allowed me to save more than 50% off of what the reduced rate access passes would have cost.

What’s your biggest brag about scoring something from the airlines and how did it come about? 

This may not count specifically as a “score” per se, but it certainly did impress me. When flying out of Traverse City, MI, in September 2016 I mentioned to the ticketing agent, Ann S., that the flight was putting me over the edge into Platinum status. She congratulated me, which was nice, and I went on to the gate to wait for my flight. Ann soon found me near the gate and presented me with a handwritten card that said, “Congratulations on your new platinum status! Thank you for your business and loyalty. – Ann S., TVC.” If that was not kind enough, she also included a $50 Delta voucher. Their customer service goes above and beyond and this is just one example I have witnessed.

Delta has a great social media team and I always enjoy it when they reply to my Tweets (@jen_flowers or @AccreditGuru) and retweet photos I have taken during my travels.

Anything else that other business travelers should know to help them make flying more enjoyable?

TSA PreCheck is a must!

 

Comments are closed.