When it comes to frequent travel, ExpertFlyer subscribers are among the top tier, whether it’s for business or leisure travel. In fact, a recent survey of more than 1,500 of our Seat Alerts subscribers indicated that 87% of those polled take a minimum of two vacations each year and 28% said they took four or more vacations per year. Since vacations are worth their weight in stress relief, increased productivity, exposure to beauty, culture and new people – and more, we thought we’d talk to time-off expert, Katie Denis, senior director of Project: Time Off, to see how the rest of the world is using — or not using — their vacation time.
WATCH: ExpertFlyer’s One-on-One Interview with Katie Denis of Project: Time Off
Katie Denis: Generally, most Americans are not taking all their vacation time. 55% of them left time on the table last year to the tune of 658 million unused days. That’s 1.8 million years if you want to break it down. Continue reading →
ExpertFlyer Hot Topics — Where the Rubber Meets the Runway
August is a popular month for family vacations. Some will travel to Europe and other parts of the world, some will explore our National Parks, and others will visit local attractions or create a Staycation in their hometown. Regardless of where you travel this summer, there will be plenty of picture-taking opportunities. While most pictures taken this summer will never go beyond social media posts or the devices that created them, there are opportunities to create truly unique photos for display in the home or office and online photo labs offer several interesting finishes to match any décor.
Pro Photographer, Gary Arndt
We invited renowned travel photographer and blogger Gary Arndt to share a few tips for capturing memorable photos and telling your story (with pictures). Gary has been traveling around the world virtually non-stop since 2007. During this time he has visited 120 countries/ territories and all 7 continents. He has also visited more than 311 UNESCO World Heritage Sites, which were created by the Nations Educational, Scientific and Cultural Organization in 1978 as part of a global effort to preserve the world’s cultural and natural heritage. Continue reading →
At the recent GBTA Conference, Concur, a leading provider of integrated travel and expense management solutions, unveiled its annual State of Business Travel report.
Concur analyzed business travel booking and expense reporting data from its database of more than 40 million users, representing more than $76 billion in annual spend. In an effort to make the data more actionable by companies, Concur categorized six unique personas that represent typical business travelers:
Savvy Sam is a power traveler who travels 40 percent of the time, taking approximately 25 trips per year.
Jet Setter Jeremy is typically a C-suite executive who travels frequently, preferring to fly first-class and stay at five-star hotels.
High-tech Hannah is a young millennial who travels once a quarter, often combining personal and business travel, while staying budget conscious.
Approving Manager Alan doesn’t travel much himself, but is responsible for approving travel and expense reports and keeping budgets in line.
Travel Arranger Tanya books for others and files expense reports for teammates several times a week.
Cautious Carl travels just once or twice a year for business. He typically plans far in advance and isn’t familiar with policies and process.
Business Traveler Behaviors
The State of Business Travel report confirms that not all business travelers are created equal. In some cases, a company may want to tailor its travel policy to account for the unique needs of its travelers, from frequent flyers and road warriors to once-a-year travelers.
More than half of all business travelers are “Cautious Carls,” but Carls account for only 14 percent of total business travel spend.
“High-tech Hannahs” and “Cautious Carls” care more about price than other types of travelers, while “Savvy Sams” and “Jet Setter Jeremys” (who contribute to 46 percent of total business travel spend) are more concerned with comfort and convenience.
When it comes to air travel, “Jet Setter Jeremys” consistently spend the most because they are more likely to book at the last minute and opt for premium seats.
According to numerous reports, Delta Air Lines is recovering after a massive computer system crash, which occurred at 2:30am this morning. Among the world’s largest carriers, Delta operates approximately 5,000 departures per day. Reuters reports that flights gradually began taking off again this morning, but the airline said customers should expect large-scale delays.
Southwest Airlines experienced a similar outage less than three ago, which resulted in 600-700 canceled and delayed flights.
According to Reuters, airline industry consultants say airlines face an increasing risk from computer disruptions as they automate more of their operations, distribute boarding passes on smartphones and fit their planes with Wi-Fi.