by expertflyer on April 26, 2016 inAirlines, One-on-One, Travel TechwithComments Off on Biometrics Technology Promises to End Long Lines at the Airport and Increase PersonalizationTweet
This month’s One-on-One features an interview with Joey Pritikin,VP of Marketing and Product Management at Tascent, a leading maker of biometrics technology. Pritikin discusses the company’s recently published whitepaper, “A New Golden Age for Air Travel,” which, in part, details how iris recognition and other biometrics can expedite security checkpoints and make flying an enjoyable and personalized experience again.
Tascent recently published a white paper that explores the potential of biometrics technology as a way for the airline industry to make air travel enjoyable again. What exactly is biometrics technology?
Biometrics is the use of unique human characteristics to establish and verify individual identity. Typical biometric modalities include fingerprint, face, voice, and iris recognition, each of which has its own benefits. As consumers, with the introduction of Touch ID on the iPhone and a variety of other emerging technologies, we are becoming familiar with the way biometrics can provide enhanced convenience for access control or mCommerce. We see this as a watershed moment for the biometrics industry, to be followed by increasing use of varying biometric modalities in ways that increase efficiency, personalization, and security. Tascent, with many of our industry peers, sees iris recognition in particular as an ideal biometric for many applications as it is very fast, accurate, stable, and non-invasive. When implemented in the right way, it can also be very intuitive and well suited to a wide variety of commercial applications. Continue reading →
ExpertFlyer Hot Topics — Where the Rubber Meets the Runway
The home share and peer to peer vacation rental market has risen to mainstream stature as of late. Now there’s a new option, Tansler.com. The site promises to disrupt the vacation rental market by simplifying the booking process and trimming inefficiency by allowing renters to bid for properties that they like at a price they can afford.
Watch our interview with Tansler CEO, Jeremy Bernard, to learn more about the company and how the process works to benefit both hosts and guests.
Air France is anticipating its Business customers need to rest up on departure from New York-JFK airport on its night flights to Paris. Eager to offer them optimum comfort, the company is introducing its “Night Service”, only available on departure of flights AF011 (21:45) and AF009 (23:25) from New York-JFK as of April 11, 2016. Passengers may opt to enjoy the same meal in the airport lounge as the one served on board*, with the meal served at their table in a dedicated private area.
During the flight, customers can enjoy a good night’s sleep in the comfort of the Air France Business class cabin. A quiet, private cabin guarantees a peaceful night’s sleep in a seat that transforms into a lie-flat bed. Customers with a very healthy appetite can choose to eat again during the flight.
* Except for special meals that can be enjoyed on board only.
by expertflyer on April 5, 2016 inAirlines, Did you know?withComments Off on “Did you know…KLM is 1st global airline to launch Facebook Messenger service?”Tweet
Users have an opportunity to win free roundtrip tickets to any of KLM’s destinations
KLM Royal Dutch Airlines announced last week a Facebook Messenger service for passengers, providing around the world booking, flight confirmation, boarding pass access, check-in reminders and flight status updates, right from the app. The new app pulls traveler’s information into a single place, making it easier for customers to access it anywhere. In addition, KLM will expand its customer support through Messenger by offering customers the ability to chat live with KLM staff should they need booking support or to make last-minute travel plans and adjustments. The live chat support will be available in more than 12 languages. Continue reading →