One-on-One with Naveen Thattil, Founder & CEO of TripTwit

In this month’s One-on-One blog, ExpertFlyer talks with Naveen Thattil, founder & CEO of  TripTwit, a powerful technology that searches millions of tweets each day to find breaking travel deals based on a user’s origin, destination or brand preferences.

Soon-to-be travelers simply sign up and plug in up to 20 origin, destination or brand alerts and they receive daily emails informing them of last minute deals from across the Twittersphere.

Naveen Thattil, CEO, TripTwit

Naveen Thattil, CEO, TripTwit

“We have found a way to cull the Twittersphere and extract the travel deals YOU are interested in from the millions of conversations that are happening everyday.”

– Naveen Thattil, CEO, TripTwit

There are no shortages of travel search engines.  In fact, ExpertFlyer has interviewed at least four top sites over the last couple of years, including Hipmunk, Lonely Planet, TripAdvisor and Momondo.  Can simply culling Twitter for daily travel deals really compete with these players?

Yes it can, because we focus on a different part of the purchase cycle than most travel sites. If you need to be someplace on a specific date and time then traditional booking engines like Kayak, Expedia, Orbitz, Travelocity and Hipmunk make sense. Pre or post-purchase sites, like Lonely Planet or TripAdvisor are useful for advice and recommendations about your destination.

TripTwit is for travelers that say “I want to travel, but I’m waiting for the right deal before I pull the trigger.” Continue reading →

Hotel Safety — Part 2 of 3: After Check-In

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

Last week, Nancy Dunnan, editor & publisher of the venerated TravelSmart Newsletter, offered uniquely useful and creative tips for staying safe at check-in and before one stays in a hotel, motel or cruise ship cabin.  In Part 2 of our 3-part Hotel Safety series, Nancy shares a dozen post check-in safety tips that we bet you never thought of.

Bates Motel

Hotel Safety – After You’ve Checked-in

  1. Ask for an escort. Have someone take you to your room, especially if you are alone and it’s late at night.
  2. Get a receipt. For valuables placed in the hotel’s safe. Make certain the receipt lists each and every item and does not simply say “jewelry.”
  3. Check that all window and door locks are strong. And actually work. If not, ask for a different room. If the hotel is fully booked, insist that repairs be made in your room immediately. If necessary, speak directly with the general manager. Note: It’s always smart to get the name of the hotel manager so you can ask for him/her personally. The quickest way to learn who it is to call the hotel’s local number when you’ve booked your room.
  4. Don’t store golf clubs on your balcony. Nor tennis, ski or diving gear.
  5. Beware of connecting doors. If you are in an older hotel, motel or B&B and the room has a door leading to an adjoining room that you’re not using, ask to be moved. The locks on these older doors can be flimsy and inadequate.
  6. Study the phone directions. Know how to quickly call the front desk and how to make outside calls. If there’s an emergency you will not have time to read and absorb this information. TIP: If you need glasses to read the instructions and numbers, always keep a pair near the phone.
  7. Get the name and write it down. Of anyone who phones and says he/she needs to come to your room. Then, call the front desk to verify. Crooks are clever, convincing and smooth when it comes to posing as repairmen, room service employees or security officers.
  8. Take a piece of hotel stationery with you. If you have difficulty with the language in a foreign country, show the hotel’s writing paper or brochure (with its address and phone number) to your taxi driver or a policeman.
  9. Ask the concierge to mark your map. Have him/her circle the location of the hotel and places where you are going. And, find out if your destinations are in safe areas and the approximate cost to take a taxi there.
  10. Never put your dirty breakfast dishes outside your door. That empty coffee cup announces that you’ve left for the day.
  11. Don’t hang the “Maid Please” sign on your hotel door. It advertises that the room is vacant. Instead, call housekeeping and ask them to clean the room and explain that you’re hanging out the “Do Not Disturb” sign and turning on the TV.
  12. Photograph problems. If your hotel room is vandalized, record all the facts with a camera; date the pictures.

Check back with us next week for the final installment of our Hotel Safety Hot Topic Series. Nancy Dunnan will focus on maintaining safety in public areas of a hotel, motel or cruise ship. ExpertFlyer blog subscribers are eligible to receive 3 complimentary copies of  The TravelSmart Newsletter by visiting: www.travelsmartnewsletter.com.

“Did you know…The BEST airline tip?”

(New York Times)

In a recent Q & A with travel columnist, Joe Brancatelli, The New York Times featured Joe’s best airline, hotel  and car rental tip…

Business Travel

Business Travel Tips

Best airline tip: When all other things are approximately equal, take the nonstop. Best hotel tip: Take advantage of the fact that the hotel industry has created a lodging type for virtually any need and any budget. Buy the hotel type that fits you best. And each trip is likely different so you won’t be in the name brand name every time if you’re thinking it out. As for car rentals, well, I try to rent the smallest car I think is safe. I’m not a big fan of driving — hey, I’m a New Yorker — so maneuverability is important to me when I’m in a town where I don’t know the roads…

 

Hotel Safety Post Costa Concordia — Part 1 of 3: Checking In

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

The cruise ship disaster off the coast of Italy last January, in which some 4,200 passengers were forced to evacuate the Costa Concordia and dozens of  lives were lost, has prompted travel industry experts to advise the public about safety steps they can take, not only aboard ships, but also in hotels, motels and B&Bs. Nancy Dunnan, Editor & Publisher of TravelSmart Newsletter, shares tips and precautions travelers should take in a 3-part Hot Topic series.  Our first installment covers 14 useful ideas that travelers should heed at check-in time and before.

TravelSmart logo

TravelSmart Newsletter

TravelSmart, in its 33rd year, is one of the nation’s oldest travel consumer newsletters. It does not take advertising, therefore readers can count on and trust its advice and recommendations. ExpertFlyer blog subscribers are eligible to receive 3 complimentary copies by visiting: www.travelsmartnewsletter.com.

Hotel Safety Before & At Check-in

1) Get a string of bells. They provide excellent protection. Buy the type sold at holiday time or that Indian and Turkish dancers wear. First attach it to your luggage. If you hear them ring you know someone has moved your bag. And, when in your hotel room, transfer the string to the doorknob for added safety. Continue reading →

“Did you know…Biz travelers are picking up their own tabs?”

Business travelers pick up own tabs

Out of Pocket

 

In a recent USA Today article, it was reported that while companies are loosening the reins on corporate travel restrictions, most are still running a tight ship when it comes to creature comforts, like high speed WiFi, cabs vs. shuttles and more…