5 Tested Tips from a Top Tier Flyer

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

frequent flyer tips for better air travel

We continue our series of tips and takeaways from frequent flying executives with our second installment. If you missed the first post, you can read it here.

radius solutions logoMeet Dave Poplin, regional manager at Radius Solutions, LLC, a leading provider of retail point-of-sale technology solutions.

Dave flies every three weeks, on average, and holds membership on all US-based frequent flyer programs. He is a Platinum level member on Delta, which is his airline of choice.

What are your frequent flyer ninja moves for enjoying as many perks via the airlines as possible?

1. There are routes that have fewer numbers of Diamond members, which will allow a Platinum member more of a chance for an upgrade.   An example:   If I fly from Grand Rapids, MI to Florida or other spots West of Chicago and I go into Detroit, it is very difficult to get upgraded.  Conversely, if I connect to Atlanta instead of Detroit I will almost always get upgraded. Continue reading →

Quick tips for saving money on flights this summer

airplane

School may still be in session depending on where you live, but your thoughts have likely already drifted to this year’s summer vacation.  Where are we going to go? How will we get there? And, how much will it cost? If your destination requires a plane ticket, here are a few tips for finding the best deals to ensure you are getting the most value from your airline this summer.

  • “Code Sharing:” Understand what it is and how it works

In simplified terms, Code Sharing is an agreement by two or more airlines to share the same flight. This typically occurs between airlines that are part of the same airline alliance, such as oneworld or Star Alliance. Two carriers, say American Airlines and Qantas, for example, agree to offer/market the same flight. So, even though you booked your flight through American Airlines, Qantas may actually be operating the flight and a Qantas plane and pilot will be flying you there.

So you naturally assume that the cost of the ticket you purchased with American would be the same price if booked through Qantas, right? Not necessarily. While you may be a loyal AA flyer, you might actually get a better fare by booking the same flight on Qantas (in this example). And sometimes the difference in fares between airlines can be substantial, especially when flying internationally.

Tip:

If you see that a flight is being operated by a partner of your preferred airline (This information will be listed in smaller type beneath the carrier you’re booking through.), do a quick cross-check on their website to be sure you are getting the best possible price. If the airlines are partners in a major airline alliance your ability to accrue points/miles will not be affected. Continue reading →

Frequent flying execs share their tips for better air travel

ExpertFlyer Hot Topics — Where the Rubber Meets the Runway

When you’re up in the air a couple of times a month or more on business, you learn a thing or two about working the airline system and appreciating the differences between real value and service vs. marketing spin.  In this Hot Topics series, ExpertFlyer interviews top tier status frequent flyer business executives and entrepreneurs to learn what they value, what they’d like to change about air travel, and which habits and tips have made flying a better experience.

jennifer flowers frequent flyer

Frequent Business Traveler: Jennifer Flowers, founder & CEO, Accreditation Guru, Inc.

Meet Jennifer Flowers, founder & CEO of Accreditation Guru, Inc., an accreditation consultancy that works with non-profits across the country.

How often do you fly and which frequent flyer program are you a member of?

I fly an average of twice per month, which has helped me earn status as a Delta SkyMiles Platinum Medallion member. I used to be a member of American, US Airways, and Delta, but a few years ago I decided to fly Delta exclusively because of their superior service and to be able to consolidate my frequent flyer miles.

What are your frequent flyer ninja moves for enjoying as many perks via the airlines as possible?

I will look at the seat map before purchasing a ticket to see if there appear to be enough first class seats available for an upgrade to come through. As I have three local airports to choose from (NY metro area), the likelihood of an upgrade may affect which flight and airport I select.

I have both business and personal Delta American Express cards in order to maximize miles earned. Also, because of the amount of travel and other business expenses that are charged against my Delta AmEx, I am able to earn a Medallion Qualification Dollars (MQDs) Waiver (MQDs are a way for Delta to ensure that Elite members have spent a minimum amount of money with the airline, as well as flying a certain number of miles or segments).

I joined the Delta Sky Club as a way to enjoy the amenities offered (wifi, food and drink selections, comfortable waiting areas, etc.) and ease the stress of frequent travel. In the past year, I visited Delta Sky Clubs around the country at least 35 times. With the discounted rate of $29 access pass that is available through my Platinum Delta AmEx card (as opposed to $59 regular price of a single visit pass), my annual pass has allowed me to save more than 50% off of what the reduced rate access passes would have cost.

What’s your biggest brag about scoring something from the airlines and how did it come about? 

This may not count specifically as a “score” per se, but it certainly did impress me. When flying out of Traverse City, MI, in September 2016 I mentioned to the ticketing agent, Ann S., that the flight was putting me over the edge into Platinum status. She congratulated me, which was nice, and I went on to the gate to wait for my flight. Ann soon found me near the gate and presented me with a handwritten card that said, “Congratulations on your new platinum status! Thank you for your business and loyalty. – Ann S., TVC.” If that was not kind enough, she also included a $50 Delta voucher. Their customer service goes above and beyond and this is just one example I have witnessed.

Delta has a great social media team and I always enjoy it when they reply to my Tweets (@jen_flowers or @AccreditGuru) and retweet photos I have taken during my travels.

Anything else that other business travelers should know to help them make flying more enjoyable?

TSA PreCheck is a must!

 

Did you know…Over 10 years, Airlines are using less fuel, yet carrying more passengers?

According to a report released today by the U.S. Energy Information Administration, the amount of jet fuel consumed by U.S. airlines increased in both 2015 and 2016, although jet fuel use in 2016 remained 11% lower than its level a decade ago. Jet fuel use was lower despite the fact that the number of passengers traveling on U.S. carriers in 2016 was 7% higher than in 2007.

airline fuel consumption

Read the full report here: https://www.eia.gov/todayinenergy/detail.php?id=31512#

Top YouTube travel vlogger, “Hey Nadine,” talks about millennials’ influence on travel industry

Numbering more than 75 million, the U.S. Census Bureau estimates that millennials have surpassed baby boomers as the nation’s largest living generation. To better understand how these tech-savvy up and comers are reshaping the travel industry, we interviewed popular millennial Travel Vlogger and YouTube Celebrity, Nadine Sykora of HeyNadine.com.

WATCH our interview with Nadine Sykora, YouTube vlogger at Hey Nadine.

 

Tell us about your vlog and how you got to where you are today? 

My site is HeyNadine.com and that’s also the name of my YouTube channel, which is kind of my main thing. Originally it started as a fun project when I was in university. I just started creating fun comedy videos in my dorm room to kind of give myself a creative outlet, because I was studying computer science and engineering at the time, which is not the most creative field.  When I graduated I really wanted to go travel before I settled down and started a real job. I was like, “I’m going to go travel for a year.”

I did a working holiday visa in New Zealand and I took my video camera along with me. I started doing little video blogs and text blogs of my experiences when I was traveling. At the time, nobody was doing travel videos – and travel blogging was still relatively new. So within that year, my travel vlogs just blew up from something that was a fun project, to the start of my current career. In the beginning, there was no money, it was just fun.

Who is a typical fan of Hey Nadine’s travel adventures? Who’s watching you? 

I appeal mainly to the millennial audience, so 18 to 35 are my core viewers because youth travelers are increasingly looking to go out and experience the world for themselves, as opposed to just waiting to travel when they are older. Fellow millennials that are in the same situation that I was in, they’re either in university at the moment or they just graduated and they want to go out and experience the world that they see all over Instagram, Youtube, etc.

Travel in general, I find is pretty universal.  But types of travel are very different and that could be any age range. If you’re a millennial or if you’re a senior traveler, it doesn’t matter. It’s the style of travel, whether you enjoy museums, whether you enjoy action, whether you enjoy culinary travel experiences or solo travel vs. group tours. I think style more aptly speaks to the type of traveler you are rather than your age category.

The world is so much more accessible now and people are realizing, especially young travelers and future travelers, “Hey, I can do this, this is achievable and I want to go out there and see some stuff before I …” do whatever it is they want to do in their lives.

That’s a great point. Now that millennials are maturing and settling into their careers, they are becoming a force to be reckoned with. They have money, there are a lot of them, and of course, the travel industry is paying attention. From your perspective, how do you think that millennials are reshaping the travel industry? 

I think millennial travel versus other types of travel is very much changing the travel industry because they look for different things. Millennials like a mixture of group package tours where they can meet other people because they’re finding they are traveling a lot more on their own. There are many people that aren’t traveling with a significant other because they’re single or they want to go, but their friends can’t afford it.  So I think you’re seeing a really big mixture of travelers that decide to just go solo and book and plan everything themselves, and then you have solo travelers that want to travel with other people, in which case they end up booking group tours. That’s why you’re seeing kind of an explosion in the youth group tour categories because youth travelers, millennial travelers, they want to travel with other people their own age.

Tour companies are really starting to capitalize on this. Many are distinguishing themselves as the, “Hey, we’re the tour company for 18 to 35-year olds,” and there are multiple options out there that cater specifically to that younger audience, which is really good.

Millennials are also interested in bespoke travels. They want more unique things. They’re not looking for the huge, mega resort, all inclusive, where everything is taken care of. They’re liking smaller places. They’re liking family-owned. They’re liking boutique. They’re liking cool designs or unique aspects, something that differentiates and what I like to call, “gives it that Instagram-worthy value,” because social media is a huge part of travel, and a very high percentage of millennials are on at least one social network.  Many are seeing images on Instagram and Facebook that inspire them to want to visit those places and do those things.  They are looking for places that stand out from the crowd because they stand out from the crowd.

If you were going to project into the future, 5 or 10 years out, what do you think is going to change from the airline or the hospitality industry, specifically? 

Technology is obviously a big thing. Most hotels are keeping up with at least the basics, like WiFi, public computers, in-room iPads, or chargers. They’re integrating technology a lot more into their offerings and services, which I think is really cool. Accessibility, ease of booking, easier access to reviews, all these are features that millennials expect and hotels are hearing us.

I find that millennials do a bit more investigating than other demographics. We’re a little bit more skeptical because there’s so much out there;  we want to see more of what we’re paying for. If I’m thinking about staying at a place, I want to see reviews, I want to see photos, I want to see videos. We expect more information about the places we’re going to. That’s going to affect the way the travel industry markets itself to people like me.

The sharing economy is huge with millennials, so your Airbnb, your HomeAways, your house sharing and couch surfing will continue to grow in popularity.  There is a big push away from the big box standard hotel and going for that unique experience that’s off the beaten path.  Something cool they can brag about to their friends back home and earn that all-important social clout.

Our audience is comprised of frequent flyers and hardcore business travelers. Do you have any ninja tips of your own for getting cheaper flights or just making your air travel experience better? 

There are a couple of different things, but when it comes to getting cheaper flights the biggest one I’ve always preached is flexibility and flexibility on destination. The more flexible you are and the more time you give yourself to book, the more deals pop up. It’s really up to you to keep an eye on the deals that surface.

Some rules of thumb:  Flip your way of thinking about planning a vacation. What I mean is, rather than starting off your planning by picking your destination first and then looking for cheap flights, start with a blank slate on your place and see what options pop up on Skyscanner or Google Flights by searching “Everywhere”.  You will likely find deals to domestic and international spots that are really interesting and you might not have thought of– and even some on your bucket list. If I have a date I want to travel and I seek out my cheaper options, I will achieve my objective to travel more and spend less – Be flexible.

Are there any do’s and don’ts that you think are important for younger travelers or millennials that are just getting started with their travel experiences? 

When it comes to do’s and don’ts, one of the biggest do’s is to go in with an open mind and to be respectful. When you’re experiencing a new culture for the first time, take time and research the people and their customs, so you don’t behave in a way that is perceived as disrespectful or obnoxious. Even if you’re a paying customer, it doesn’t give you the right to do whatever you please.

Remember that travel is a privilege. We’re very lucky to be able to do it and if you’re out there traveling the world as a millennial, be excited, but be respectful. You are an ambassador for your country and you want to make a good impression to the rest of the world.